The Impact Advantage

Our Customer Operations Team embodies the Impact commitment — to provide our customers with unsurpassed, end-to-end support and access to specialized services and activities.

On this page, customers can quickly and easily connect with our dedicated resources.

Impact Cryotherapy

Installation

A Client Services Specialist prepares you for installation and build-out, including cryosauna specifications, space dimensions, ventilation requirements, an oxygen monitor and more.
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Impact Cryotherapy

Training

A Certified Cryotherapy Instructor delivers the industry-leading course, “Whole Body Cryotherapy Operator Training: Safety is Essential,” at the installation of your cryosauna, as a refresher or for your new staff.
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Impact Cryotherapy

Nitrogen Gas Relations

The Director of Gas Relations acts as a liaison with your gas local company, before and after installation. He addresses questions regarding the Compressed Gas Association (CGA) and/or Fire Code, specialized manufactured gas tanks, microbulk systems and other gas matters.
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Impact Cryotherapy

Service & Support

Led by the Director of Cryotherapy Engineering, our team of Cryotherapy Engineers provide unmatched expertise to ensure Impact’s equipment meets the high performance you expect.
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Impact Cryotherapy

Marketing

The marketing team provides pre- and post-install assistance on Grand Opening marketing plans, brand and promotional strategies, social media and website development.
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Impact Cryotherapy
  • Impact responded to my after hours inquiry within 3 minutes–on a Friday night. The VP of Business Development spent 30 minutes on the phone, listening to my situation (compromised business due to another vendor)

    - Todd P., Champion Cryotherapy
  • Wanted to take a quick moment to thank all of the wonderful employees at Impact. My Cryotherapy clinic in Birmingham, Michigan has been opened for a few months now and everything has gone better than we could have ever envisioned and it is thanks to all of you…

    - Dr. AJ N., Cryobalance
  • …I know the importance of service and your team constantly amazed me with the organization, service, and always being on top of everything. It’s important that your service doesn’t go unnoticed as there are very few places that exceeds expectations of great service which yours clearly did. Thank you!

    - Dr. AJ N., Cryobalance
  • Teamwork and engineering expertise: The VP of Business Development pulled in an engineering project manager, to make sure their team could meet my City’s ridiculously stringent requirements, to the point of conference-calling the City reviewers/inspectors to fully understand their requirements, shared Impact’s superior designed cryosauna, and worked through any permit/inspection issues up front.

    - Todd P., Champion Cryotherapy
  • Quick Shipment: Whereas I would have (and did) wait months for a UL unit from another vendor, Impact installed my unit just 4 days after order!

    - Todd P., Champion Cryotherapy
  • The only thing better than the ease of use, safety and efficacy of the equipment is working with the company. The knowledge of everyone from the sales people, to service techs to the trainers is exceptional, and any service calls are handled quickly and efficiently with a friendly attitude.

    - Dr. Shauna Young, Durango Cryotherapy
  • Training: Comprehensive, effective, efficient, patient and hands-on. Completely professional in their training design and delivery.

    - Todd P., Champion Cryotherapy
  • I can’t say enough about the excellent service we have received since our purchase. We opened in December and have generated significant revenue in our first seven months with a strong client base and a vision of sustainable growth that I see every day.

    - Ashley E., Glacial Cryotherapy
  • Post-installation responsiveness: My wonderful City continues to ask for additional information, features, etc–even though we had thought we covered all requirements up front. Impact has been real-time available, responsive and effective in resolving those City questions/demands…

    - Todd P., Champion Cryotherapy
  • Impact is a class act.

    - Steve V., Valley CryoSport
  • Character/integrity: I’d work with/for this organization if I were not an entrepreneur. The best testimony I can give is simply, I will be buying more from them.

    - Todd P., Champion Cryotherapy
  • I wanted to thank the service team for their impromptu road trip to Raleigh, NC to fix my Impact machine. From the beginning of my business venture I was confident in my Impact machine and Impact’s employees. Mr. Otto, this is a testament that putting the right people in the right environment, as well as standing behind your product no matter what has solidified 10 times more my confidence in Impact!

       

    - Kyle K., CryoNC
  • Thanks, [Impact] did a great job all around. As this is a new thing for me totally different from my career of 40+ years…  your explanation of everything and the fact you never talked down to anyone is much, much so much appreciated.

    - Dan G., Badger Cryotherapy
  • Smooth and quick transition of our unit to a different room by Impact yesterday. Thanks guys!

    - Heather Mitchell Lancaster, ChiroSport Specialists of Dallas
  • I truly don’t know where we would be without this outstanding equipment and team! Much love for Impact Cryotherapy!

    - Lauren Bradshaw, CryoCountry
  • Take it from a young entrepreneur “26 years old” impact cryo is a company built on customer satisfaction and genuine relationships. They operate in true transparency at all times.

    - Robert Garza, Lonestar Cryotherapy
  • The industry leading quality of the equipment, the thorough training you have provided, your attention to being the vanguard of technological and safety innovation, and the constant follow up have made a huge positive difference for us.

    - Bryan Prewitt, Cryology

Let’s get Started

Impact Cryotherapy

53 Perimeter Center East
Suite 230
Atlanta, GA 30346